Rick Stein’s Cookery School Terms
In order to avoid any confusion and misunderstandings in course bookings, we operate under the following terms and conditions that are applicable to all courses and events at Rick Stein’s Cookery School.
Making a booking
a) Cookery Courses:
Bookings for all cookery courses must be paid in full at the time of booking.
b) School & Stay breaks:
We require a minimum deposit of 50% of the value of the total booking to be paid at the time of reservation. The balance of the payment is required to be paid two weeks prior to arrival and will be automatically taken from the credit or debit card given on booking. Please see our cancellation policy below for further details.
c) Premium course supplements
We run three premium courses, Signature Dishes from The Seafood Restaurant, Classic Seafood and Catch and Cook. These courses carry an additional supplement of £27.00 per person. This will be added to your room reservation.
d) Dietary requirements and allergies
We require specific details of the dietary requirements and allergies of all attendees at the time of reservation, including whether you would like to prepare and cook the dishes as scheduled and the severity of your allergies. Some courses may not be suitable for all dietary requirements and/or allergies and we would therefore advise you to discuss this with us in detail at the time of booking. We cannot guarantee an allergy-free (nut/shellfish/etc) environment as we run a variety of courses in the school.
We will do our best to substitute ingredients where possible however alternative dishes will not be provided in as replacement.
Payment for courses can be made upon authorisation, either verbally or written, the amount indicated at the time of booking will be taken from the allocated credit card, debit card or Seafood Restaurant gift card as the course payment.
If you do have to cancel or change the date for your booking, we will require at least four weeks’ notice, prior to arrival, in writing. In the unfortunate event of you having to cancel your booking within the required four weeks of the course starting date, the School reserves the right to charge a cancellation fee, amounting to the total value of your reservation. The School will at all times endeavour to avoid cancellation fees becoming necessary by trying to re-sell the course place.
You may transfer the booking into another name at any point up to the day of the course. You will need to provide us with the name, any dietary requirements and contact details of anyone attending in your place.
We would strongly recommend that you take out insurance to cover you not being able to attend or complete a course for any reason such as illness or travel problems. If you already have travel and holiday insurance, we would recommend that you check the policy covers you for cancellation/termination of your course.
Rick Stein’s Cookery School reserves the right, to alter the timing or content of any course. Although we try and minimise any repetition within the course content, this cannot always be guaranteed.
In circumstances where we have to cancel a course we will return to you all monies paid or offer an alternative course. Unfortunately, we are unable to run a course with less than four participants, for full day courses at least four weeks’ notice of any cancellations will be given, for evening events at least two weeks’ notice will given.
Course fees and dates are correctly quoted at the time of brochure publication and you will be notified immediately of any changes that affect your reservation.
Hygiene, Health and Safety
In the interests of both hygiene and safety you are advised to wear appropriate clothing – including low-heeled, closed toe shoes with a non-slip sole. A cookery school apron will be provided for use in the kitchen on the day. Health and safety is very important to us and, therefore, we reserve the right to refuse access to the School to any person suffering symptoms of an illness that could affect the health of other students (this includes sickness and diarrhoea)