Terms & Conditions

Rick Stein Group Site Terms of Use

STEIN’S TRADING LIMITED is a company registered in England and Wales at The Seafood Restaurant Riverside, Padstow, Cornwall, England, PL28 8BY with registered company number 09190817 & SEAFOOD TRADING LIMITED operating https://rickstein.com (the ‘Site’) is a company registered in England and Wales at Riverside, Padstow, Cornwall, PL28 8BY with registered company number 03031916 (hereinafter referred to as ‘Rick Stein Group’ or ‘We’ or ‘Us’). In these terms, references to ‘You’ or ‘Your’ or ‘Rick Stein Customer’ shall mean the person visiting the Site. We set out the following terms and conditions to govern Your use of the Site. You are referred specifically to Clause 14 (Law and Jurisdiction) herein as local legislation and legal codes do not apply to these Terms.

By using our Site or agreeing to these terms and conditions, You expressly agree to be bound by these terms. You should read the terms carefully and ensure that You understand their effect before proceeding to use the Site. If You disagree with any part of the terms, do not use the Site. If You violate these terms, Rick Stein Group may terminate Your use of the Site, bar You from future use of the Site and/or take appropriate legal action against You.

1. Permitted Use

1.1 You may view Site pages, download Site pages for caching purposes only, and print Site pages (excluding images). You agree that You are only authorised to visit, view and to retain a copy of pages of this Site for Your own personal, non-business use and that You shall not duplicate, download, publish, modify or otherwise distribute the material on the Site for any purpose other than this.

1.2 You may link to our home page, provided You do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

1.3 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

1.4 You must not establish a link to our Site in any website that is not owned by You.

1.5 Our Site must not be framed on any other site, nor may You create a link to any part of our Site other than the home page without express permission in writing. We reserve the right to withdraw linking permission without notice.

1.6 The content and software on this Site is the property of Rick Stein Group and/or its suppliers/ licensors and is protected by UK and international copyright laws.

2. Changes to our Site

2.1 We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and We are under no obligation to update it. We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

3. Changes to our terms

3.1 We reserve the right to make reasonable modifications to these terms at any time without notice by posting the changes on this page. You agree that Rick Stein Group will treat Your continued use of the Site as acceptance of these terms as may be amended from time to time.

4. Prohibited use of the Site

4.1 The following uses of the Site (and the material on the Site) are strictly prohibited:

(a) Any sale, sub-licensing, rental, distribution, public exploitation and any republication (including republication on another website), posting, framing, reverse engineering or modification of or creation of derivative works from the Site (unless You own or control the relevant rights in the material). Notwithstanding this, You may redistribute our newsletter in electronic form to any person.

(b) You must not use the Site in any way that causes, or may cause, damage to the Site or impairment of the availability or accessibility of the Site; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

(c) You must not use the Site to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

(d) You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the Site without Rick Stein Group’s express written consent.

(e) Other than as permitted on the Site, You must not use the Site to transmit or send unsolicited commercial communications. You must not use the Site for any purposes related to marketing without our express written consent.

4.2 By breaching this provision, You would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities.

5. Intellectual Property & Ownership

5.1 Unless otherwise stated, Rick Stein Group or its licensors are the exclusive owners of the Intellectual Property Rights in the Site and the material on the Site which are copyright protected and reserved to Rick Stein Group. Under no circumstances should any part of the Rick Stein Group Services or materials be reproduced, copied, re-sold, edited, published, transmitted or uploaded or passed on for free use by You in any way without Rick Stein Group’s prior written permission. Except as expressly stated in the limited licence provision of these terms, Rick Stein Group does not grant any express or implied right to You under any of its trademarks, copyrights or other proprietary information. When using the Rick Stein Group Services, if You publish any user-generated-content (‘UGC’) via the Site by way of uploading and posting text, links, images, trademarks, logos or videos or contributing to publicly accessible areas of the Site, You automatically grant:

(a) to Rick Stein Group, a worldwide, non-exclusive, royalty-free, perpetual, transferable licence (with right to sub-license) to use, record, publish, distribute, prepare derivative works of, display and perform all that UGC, or any part of it, and the Intellectual Property Rights therein, in connection with the provision of the Rick Stein Group Services, including without limitation the promotion and redistribution of all or part of Your UCG (and derivative works thereof) in any media formats and through any media channels; and,

(b) to each Rick Stein Customer, a worldwide, non-exclusive, royalty-free licence to access Your UGC through the Rick Stein Group Services, and to use, reproduce, distribute, prepare derivative works of, display and perform such UGC to the extent permitted by the functionality of the Rick Stein Group Services and under the terms of Clause 5. (‘IP Licences’)

‘Publicly accessible’ areas of the Site are intended by Rick Stein Group to be available to all Rick Stein Customers and Rick Stein Group only (save for that UGC which can be accessed indirectly via the World Wide Web search engines). Visitors to the Site who do not register for an Account and who do not therefore have a Login can browse limited sections of the Site only, i.e. the homepage, whereas a registered Rick Stein Customer can benefit from unlimited access to the Site and what the interactive services have to offer.

5.2 Unless terminated (or suspended) for reasons set out in the terms here or elsewhere or unless Rick Stein Group is no longer providing the Rick Stein Group Services to You, the above IP Licences granted by You terminate when You remove or delete Your UGC or deactivate/ cancel Your Account.

5.3 Rick Stein Group does not guarantee any confidentiality with respect to UGC and You understand and agree that You are solely responsible for Your own UGC and the consequences of uploading and posting it. Rick Stein Group does not claim ownership of the UGC You submit or make available for inclusion on the Site. You retain all of Your ownership rights in Your UGC but You grant the limited IP Licences set out in Clause 5.1 (a) and (b).

6. Privacy & Confidentiality

6.1 These terms incorporate our Privacy Statement and Cookie Policy by this reference.

7. General Disclaimer

7.1 Rick Stein Group does not promise that the Site will be error-free, uninterrupted, nor that it will provide specific results from use of the Site or any content, search or link on it.

7.2 The Site and its content are delivered on an ‘as-is’ and ‘as-available’ basis. Rick Stein Group cannot ensure that files You download from the Site will be free of viruses or contamination or destructive features.

7.3 Rick Stein Group will not be liable for any Losses of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages. Rick Stein Group disclaims any and all liability for the acts, omissions and conduct of any third party users in connection with or otherwise related to Your use of the Site.

8. Hyperlinks & Search Results

8.1 The Site may contain hyperlinks or produce search results that reference or link to third party websites throughout the World Wide Web. These are provided for Your ease of reference only and Rick Stein Group does not endorse such websites or accept any responsibility for the content of such websites and cannot therefore guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive or that they will not contain viruses or otherwise impact Your computer. By using the Site to search for or link to another website, You agree and understand that You may not make any claim against Rick Stein Group for any Losses, whatsoever, resulting from Your use of the Site to obtain search results or to link to another website.

9. Warranties

9.1 We do not warrant or represent:

(a) the completeness, validity or accuracy of the information published on our Site;

(b) that the material on the Site is kept up-to-date; or

(c) that the Site or any service on the Site will remain available. We reserve the right without liability to You, to discontinue or alter any or all of our Site services, and to stop publishing our Site, at any time in our sole discretion without notice or explanation.

9.2 To the extent permitted by law, We exclude all conditions, warranties (including also any implied warranties of merchantability and fitness for a particular purpose), representations or other terms which may apply to our Site or any content on it, whether express or implied.

10. Limitation of Liability

10.1 Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

10.2 The limitations and exclusions of liability set out in this Clause 10 and elsewhere under these terms and conditions are subject to Clause 10.1; and, govern all liabilities arising hereunder, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise.

10.3 To the extent that our Site and the information and services on our Site are provided free of charge, We will not be liable for any loss or damage of any nature.

10.4 We will not be liable to You for any losses, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

(a) use of, or inability to use, our Site; or

(b) use of or reliance on any content displayed on our Site; or

10.5 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect Your computer equipment, computer programs, data or other proprietary material due to Your use of our Site or to Your downloading of any content on it, or on any website linked to it.

10.6 We will not be liable to You in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

10.7 We will not be liable to You in respect of any special, indirect or consequential loss or damage.

11. Enforceability

If it turns out that a particular Clause is not enforceable, this will not affect any other Clauses.

12. Entire Agreement

These terms together with the Privacy Statement, the Cookie Policy, the Rick Stein Group Shop Terms and Conditions, the Table Booking Terms, the Cookery Course Booking Terms and the Guest Accommodation Booking Terms and any other terms on this Site (which are hereby incorporated by reference) together constitute the entire agreement between You and Rick Stein Group in relation to Your use of the Site and supersedes any prior representations, inducements or agreements relating to its subject matter.

13. Third Party Rights

These terms govern the relationship between the You and Rick Stein Group and do not create any third party beneficiary rights.

14. Law & Jurisdiction

All of these terms are governed by English Law and any disputes arising in relation to these terms and/or the Site are subject to the exclusive jurisdiction of the English Courts.

15. Contact Details

You can contact our Customer Services by clicking here.

Stein’s at Home Terms and Conditions

Introduction

These terms and conditions govern the relationship between you and Rick Stein when you order any of the meal kits or other products (“Products”) listed on our website at https://rickstein.com (“Website”). These terms and conditions set out information regarding your rights, obligations and the restrictions that may apply when you order Products from our Website.

Any reference to “you” or “your”, means you as a customer of our Products and/or as a user of our Website. Any reference to “we”, “us”, “our” or “Rick Stein” is to Rick Stein Ltd.

Please read carefully before ordering any Products from our Website. You should understand that by ordering any of our Products, you agree to be legally bound by these terms and conditions.

We will not file or store a copy of these terms and conditions for each transaction made via the Website. You should print a copy of these terms and conditions for future reference.

Please tick the accept box if you accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our Website.

Your status
1. By placing an order through our Website, you confirm that:
  1. you are legally capable of entering into binding contracts; and
  2. you are at least 18 years old.
Our products
1. The images of the Products on our Website are for illustrative purposes only. Your Products may vary slightly from those images as computers and other devices can display colours differently and food itself varies in colour and size. The packaging of the Products may also vary from that shown in images on our Website.
2. Any weights of the Products are approximations only unless we state otherwise.
3. Whilst we will provide general advice, recipes and instructions relating to our Products, any advice, recipes and instructions provided by Rick Stein relating to our Products have been produced in order to help you in using the Products and to give guidance. These are provided for general information only. We accept no liability for any loss, damage or injury arising as a result of the advice, recipes or instructions provided to you on our Website or in conjunction with any of our Products.
4. You are responsible for opening and inspecting the Products upon delivery and then storing them correctly (for example, in the fridge). You are also completely responsible for the preparation and cooking of our Products. We accept no liability for any loss, damage or injury arising as a result of your incorrect storage, preparation or cooking of our Products.
5. If you have an allergy, you are responsible for checking our packaging and Website to ensure that a Product does not contain a relevant allergen to you. If you are not sure, please contact us at [email protected]
6. All of the packaging for our Products is labelled to show any allergen advice, but please note that our Products may contain allergens including cereals containing gluten (wheat, rye, barley and oats), crustaceans, eggs, fish, peanuts, soybeans, milk, lactose, nuts, celery, mustard, sesame, sulphur dioxide and sulphites, lupin and molluscs. All Products are packed in a facility that handles nuts. Any severe allergy sufferers should contact us before placing an order.
7. If we are unable to supply you with a Product, for example because we cannot meet your requested delivery date we will inform you of this by email and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.
8. We will try our best to supply exactly what you have ordered, including the correct type and weight of ingredient, but we reserve the right to substitute such ingredients that we may not be able to practically and reasonably obtain with similar ingredients. If you are not happy with any substitution, please contact us in accordance with condition 4.6 below.
9. We like to tell you which suppliers we are using as we think they are some of the best. However, we reserve the right to change suppliers at any time and without notification, particularly if there are supply and delivery issues or shortages.
Our contract with you
1. Please take time to read and check your order at each page of the order process. After placing an order for our Products, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Product has been dispatched (“Dispatch Notification “). The contract between us for the purchase of our Products (“Contract”) will only be formed when we send you the Dispatch Notification. We are not under any obligation to accept an order from you.
2. The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Notification. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
YOUR CONSUMER RIGHT OF RETURN AND REFUND
1. As our Products contain fresh and perishable food, you are not entitled to the “normal” right to return goods within 14 days after the day you receive them, simply if you change your mind. This is because the food is likely to have a best before date within only a few days of delivery of the Products.
2. Right to cancel an order (or the whole subscription) if you notify us before midnight 6 days before delivery. For example, if you have ordered Products for delivery on Saturday and then change your mind or decide for any reason that you do not want to receive a Product, you can notify us of your decision (see how to contact us below) and cancel your order before midnight on the Sunday before that Saturday. We agree to cancel your order and will not charge you for it. You will need to tell us whether you just want to cancel your next order(s) or your whole subscription with us. If you cancel your subscription part way through the period you will not be refunded for any remaining future orders. You can contact us to cancel or amend your order via [email protected]
3. Right of return and refund if the Product is defective or not as described: Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. You have legal rights in relation to Products that are defective or not as described. If the Products we deliver to you are defective or are not as described on our Website subject to 4.6 , you should contact us and report such defect or misdescription as soon as possible (we ask that this is within 3 days from delivery of the Products and if possible we ask that you send us a photograph as evidence of the defective or misdescribed Product – this will assist in processing your refund quickly).
4. We will ask you to safely dispose of such Product and if we agree that it is defective or misdescribed (acting reasonably) we will offer you the choice of either an exchange or a refund of the price or partial price of the specific Product in full.
5. We will process your refund to you within 14 days after the day on which (whichever is the earlier of):
  1. the day we receive the Product back from you;
  2. the day on which you provide us with acceptable evidence that you have sent the Product back to us; or
  3. the day on which you provide us with acceptable evidence that the Product is defective or misdescribed and we have agreed for you to throw the Product away safely.
  4. We ask that all products sent back to us are suitably packaged for their return.
6. We try our best to ensure that our Products are perfect 100% of time, but we are sure you will agree that this is not always possible. In the event of a minor error (for example, failing to include one ingredient which is not the main ingredient, or substituting a red pepper for a yellow pepper) we reserve the right to use our discretion as to whether a full refund is applicable or not. We will act reasonably and may offer you a partial refund or a voucher.
7. We will refund you by the method used by you to pay.
8. Your legal rights: Advice about your legal right to cancel the Contract is available from your local Citizens’ Advice Bureau or Trading Standards office. Your legal rights are not affected by your right of return and refund in this, condition 4 or anything else in these terms and conditions.
9. How to contact us: If you wish to cancel a Contract and/or return a Product to us for any of the reasons set out above, you just need to let us know within the applicable timeframe. The easiest way to do this is by emailing us at [email protected] . If you are emailing us or writing to us please include details of your order to help us to identify it (and photographic evidence if applicable). If you send us your cancellation notice by email, then your cancellation is effective from the date you send us the email.
Delivery
1. We will confirm if we can deliver to you and if we can your estimated delivery date, in the Dispatch Confirmation.
2. Product’s will be delivered in accordance with our delivery timeframes as outlined at point of placing an order unless there are exceptional circumstances, for example, if delivery is affected by an Event Outside Our Control (see condition12 for our responsibilities). Please note that delivery dates are estimates only.
3. Unfortunately we do not ship internationally, or to the Isle of Man, Northern Ireland, Channel Islands and some of Scottish offshore islands. There are also areas of the Scottish Highlands that we are unable to deliver to on a Saturday or Sunday. We cannot deliver to the Isles of Scilly on a Saturday or Sunday. We cannot guarantee 48 hour delivery to other offshore islands such as the Isle of Wight. Please contact us via [email protected] if you live in these areas.
4. It is your responsibility to ensure that you have given us the correct delivery address and any special delivery instructions.
5. If you are not in when we deliver your Products, we may leave your Products on your designated safe place at our discretion. If we have left your Products in your safe place, or another place deemed safe by our driver, and they are stolen or damaged, we do not accept any liability, but may offer you a refund or other compensation at our complete discretion.
Risk and title
1. The Products will be at your risk on completion of delivery.
2. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including any delivery charges.
Price and payment
1. The price of the Products and any delivery charges will be as quoted on our Website from time to time, except in cases of obvious error. Product prices include VAT.
2. Product prices and any delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
3. Our Website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our Website, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
4. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as an error.
5. Payment for all Products must be by credit or debit card and we require payment before we dispatch the Products. We use Shopify payment services to carry out and process your payments.
Discount codes and gift cards
1. You may use a discount code if it has been issued or authorised by us for our Products. You are only able to use them once per household.
2. Gift vouchers and gift cards are not refundable and cannot be exchanged for cash. Please check if there are time limits to the discount codes and gift cards as you may only have a limited period to use them. No change or credit will be given for unused portions of a gift card.
3. We may apply maximum limits to the value of gift cards and the amount you can claim a discount code on.
Our Warranty
1. Subject to the disclaimers set out, we promise to you that any Product purchased from us through our Website will conform in all material respects with its description, be of satisfactory quality, be reasonably fit for all the purposes for which products of that kind are commonly supplied at the time of delivery.
2. The Products we sell have been designed and prepared to comply with the statutory legal requirements and relevant health and safety standards of the United Kingdom. We can therefore make no representation or warranty that any Product is compliant with health, safety or other legal requirements which apply outside the United Kingdom, unless delivery is within the EEA and common EEA Consumer Protection and Safety rules apply.
3. We shall have no liability to the extent that any damage or defect results from:
  1. a modification or alteration of the Products by anyone other than us;
  2. your or any third party’s use of the Products in a manner contrary to the instructions given to you by us;
  3. fair wear and tear, wilful damage, abnormal storage (i.e. not in a fridge) or working conditions, accident, negligence by you or by any third party; or
  4. any failure to use reasonable skill and care in using (i.e. preparing and eating) the Products and/or failure to use the Products legally and/or for the purposes for which such Products are intended to be used.
Our liability
1. Nothing in these terms and conditions shall:
  1. restrict your statutory rights (including your rights to receive a reasonable standard of service, more details about which can be obtained from your local Trading Standards office or Citizen’s Advice Bureau);
  2. exclude or limit our liability for death or personal injury resulting from our negligence;
  3. exclude or limit our liability for fraud or fraudulent misrepresentation;
  4. exclude or limit our liability for any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 (this relates to legal title / ownership);
  5. exclude or limit our liability for defective products under the Consumer Protection Act 1987; or
  6. exclude or limit our liability for any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
2. If we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the Products and any losses that you suffer as a result of our failure to comply(whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure. We are not responsible for any loss or damage that is not foreseeable at the time we enter into a Contract.
3. We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories: loss of income or revenue; loss of business; loss of profits; loss of anticipated savings; loss or corruption of data, information or software; or waste of management or office time.
Written communications
1. Applicable laws require that some of the information or communications we send to you should be in writing. When using our Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Events outside of our control
1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Event Outside Our Control”).
2. An Event Outside Our Control includes any act, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility / breakdown of the use of railways, shipping, aircraft, motor transport or other means of public or private transport including traffic; failure by our suppliers to supply; failure of public or private telecommunications networks (including the internet); and the acts, decrees, legislation, regulations or restrictions of any government.
3. Our performance under any Contract is deemed to be suspended for the period that the Event Outside Our Control continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Event Outside Our Control to a close or to find a solution by which our obligations under the Contract may be performed despite the Event Outside Our Control.
Entire agreement
1. These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.
2. We each acknowledge that, in entering into a Contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.
3. Nothing in this condition limits or excludes any liability for fraud.
Our right to vary these terms and conditions
1. We have the right to revise and amend these terms and conditions from time to time including (without limitation) to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
2. If we revise and amend these terms and conditions so as to alter the information required to be provided by applicable laws and regulations, such revisions and amendments will not be effective unless you expressly notify us of your agreement to them.
3. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
Law and jurisdiction
1. Contracts for the purchase of Products through our Website and any dispute or claim arising out of or in connection with them will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts will be subject to the non-exclusive jurisdiction of the courts of England.